As a follow up to my "Customer Service?" entry, here is Randy with our new flat panel, LCD/HD television. Apparently, it pays to purchase the extended warranty. However, it took over a month, 3 service calls (that I had to be present for), a trip to the store in which Randy camped out for over an hour and a final review by a claims rep!
After all of that...
We FINALLY got store credit for the defunct television.
After all of that...
We FINALLY got store credit for the defunct television.
I hear you, loud and clear! I have been hvaing major issues with my NEW washer and as of last Friday it was declared a lemon. I had to keep on them, but I am always ready for a fight! :)
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